When

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Start here
  • Welcome to When
  • Create your first event
  • Events, periods, and calendars
  • Send feedback
  • Set up When
Use the calendar
  • Week view
  • Month view
  • Column view
  • Move between dates
  • Search and filter
  • Use When on your phone
  • Dashboard
  • Choose and arrange widgets
  • Draw on the calendar
  • Use the command menu
  • Mark a day
Events and periods
  • Choose an event type
  • Create and edit an event
  • Repeat an event
  • Lock an event
  • Edit multiple events
  • Mark a date range with a period
  • Set a reminder
  • Inbox
  • Check off events and keep a streak
  • AI title suggestions
Calendars and sharing
  • Calendars
  • Create a calendar
  • Open a calendar and choose its views
  • Find calendars in Discover
  • Share a calendar
  • Show calendars together
  • Track birthdays, subscriptions, habits, and trips
When agent
  • Use the When agent
  • Example requests
  • AI privacy and safety
  • Connect Claude or another AI app
Guides
  • Plan a trip
  • Track a project
  • Track bill and renewal dates
Settings and account
  • General
  • Customize event types
  • Organize events with labels
  • Notifications
  • My account
  • Invites
  • Archive
  • Data & privacy
  • Plan & billing
Troubleshooting
  • Something looks wrong
  • Fix an event’s time or date
  • Find a missing event
  • Get help with sign-in or access
  • A reminder did not arrive
Reference
  • Keyboard shortcuts
  • What's new
  • Glossary
Browse the docs
Start here
  • Welcome to When
  • Create your first event
  • Events, periods, and calendars
  • Send feedback
  • Set up When
Use the calendar
  • Week view
  • Month view
  • Column view
  • Move between dates
  • Search and filter
  • Use When on your phone
  • Dashboard
  • Choose and arrange widgets
  • Draw on the calendar
  • Use the command menu
  • Mark a day
Events and periods
  • Choose an event type
  • Create and edit an event
  • Repeat an event
  • Lock an event
  • Edit multiple events
  • Mark a date range with a period
  • Set a reminder
  • Inbox
  • Check off events and keep a streak
  • AI title suggestions
Calendars and sharing
  • Calendars
  • Create a calendar
  • Open a calendar and choose its views
  • Find calendars in Discover
  • Share a calendar
  • Show calendars together
  • Track birthdays, subscriptions, habits, and trips
When agent
  • Use the When agent
  • Example requests
  • AI privacy and safety
  • Connect Claude or another AI app
Guides
  • Plan a trip
  • Track a project
  • Track bill and renewal dates
Settings and account
  • General
  • Customize event types
  • Organize events with labels
  • Notifications
  • My account
  • Invites
  • Archive
  • Data & privacy
  • Plan & billing
Troubleshooting
  • Something looks wrong
  • Fix an event’s time or date
  • Find a missing event
  • Get help with sign-in or access
  • A reminder did not arrive
Reference
  • Keyboard shortcuts
  • What's new
  • Glossary
  1. Docs
  2. Settings and account
  3. Notifications

Notifications

Set up reminder delivery, change default reminders, and choose the daily digest and optional emails.

Notifications

Open Settings → Notifications to set up how reminders reach you, change the reminders each event type starts with, and choose which emails you get.

Set up delivery

Under Notification channels:

  • Browser notifications: Choose Set up in the browser where you want alerts, and allow notifications when the browser asks. The row then says On; choose Turn off to stop alerts in that browser. If it says Blocked, allow notifications for when.day in your browser's site settings.
  • Email: The line under the channels names the address reminder emails go to. Change it in My account. If delivery is paused, an Email row says Delivery paused; choose Review to email us about restoring it.

Push and Email are separate. If Push is not set up, When does not send an email in its place. If a reminder is missing, follow A reminder did not arrive.

Change the default reminders

Default reminders lists every event type with the reminders its new events start with. Choose Edit beside a type to change them in that type's editor, the same one Settings → Event types opens. Event types at the top of the group goes to that page.

Events you have already created keep their own reminders. To change one event's reminders, set a reminder in its Notify field.

Daily digest

Turn on Daily digest to get one email a day listing the events that have a Digest notification. Send at sets the time, in your account time zone. Turn on Include new events to give every new event a Digest notification on its day.

Once the digest is on, Digest appears beside Push and Email in an event's Notify field. If an event has a Digest notification while the digest is off, its Notify field says so. Choose Turn on there to turn on the digest without leaving the event.

Emails from When

Under Emails from When, turn Product updates, Tips and inspiration, Offers and promotions, and Research invitations on or off. These switches do not affect event reminders, security messages, or calendar invitations.

Calendar invitations do not appear on this page. Answer them in your Inbox.

Also see
Customize event typesMy account
PreviousOrganize events with labelsNextMy account
On this page
  1. Set up delivery
  2. Change the default reminders
  3. Daily digest
  4. Emails from When
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