When

Early access

DocsSign in
Start here
  • Welcome to When
  • Create your first event
  • Events, periods, and calendars
  • Send feedback
  • Set up When
Use the calendar
  • Week view
  • Month view
  • Column view
  • Move between dates
  • Search and filter
  • Use When on your phone
  • Dashboard
  • Choose and arrange widgets
  • Draw on the calendar
  • Use the command menu
  • Mark a day
Events and periods
  • Choose an event type
  • Create and edit an event
  • Repeat an event
  • Lock an event
  • Edit multiple events
  • Mark a date range with a period
  • Set a reminder
  • Inbox
  • Check off events and keep a streak
  • AI title suggestions
Calendars and sharing
  • Calendars
  • Create a calendar
  • Open a calendar and choose its views
  • Find calendars in Discover
  • Share a calendar
  • Show calendars together
  • Track birthdays, subscriptions, habits, and trips
When agent
  • Use the When agent
  • Example requests
  • AI privacy and safety
  • Connect Claude or another AI app
Guides
  • Plan a trip
  • Track a project
  • Track bill and renewal dates
Settings and account
  • General
  • Customize event types
  • Organize events with labels
  • Notifications
  • My account
  • Invites
  • Archive
  • Data & privacy
  • Plan & billing
Troubleshooting
  • Something looks wrong
  • Fix an event’s time or date
  • Find a missing event
  • Get help with sign-in or access
  • A reminder did not arrive
Reference
  • Keyboard shortcuts
  • What's new
  • Glossary
Browse the docs
Start here
  • Welcome to When
  • Create your first event
  • Events, periods, and calendars
  • Send feedback
  • Set up When
Use the calendar
  • Week view
  • Month view
  • Column view
  • Move between dates
  • Search and filter
  • Use When on your phone
  • Dashboard
  • Choose and arrange widgets
  • Draw on the calendar
  • Use the command menu
  • Mark a day
Events and periods
  • Choose an event type
  • Create and edit an event
  • Repeat an event
  • Lock an event
  • Edit multiple events
  • Mark a date range with a period
  • Set a reminder
  • Inbox
  • Check off events and keep a streak
  • AI title suggestions
Calendars and sharing
  • Calendars
  • Create a calendar
  • Open a calendar and choose its views
  • Find calendars in Discover
  • Share a calendar
  • Show calendars together
  • Track birthdays, subscriptions, habits, and trips
When agent
  • Use the When agent
  • Example requests
  • AI privacy and safety
  • Connect Claude or another AI app
Guides
  • Plan a trip
  • Track a project
  • Track bill and renewal dates
Settings and account
  • General
  • Customize event types
  • Organize events with labels
  • Notifications
  • My account
  • Invites
  • Archive
  • Data & privacy
  • Plan & billing
Troubleshooting
  • Something looks wrong
  • Fix an event’s time or date
  • Find a missing event
  • Get help with sign-in or access
  • A reminder did not arrive
Reference
  • Keyboard shortcuts
  • What's new
  • Glossary
  1. Docs
  2. Events and periods
  3. Set a reminder

Set a reminder

Choose when and how an event reminder arrives.

Set a reminder

  1. Open the event and expand Notify.
  2. Choose Push or Email, or Digest to list the event in your daily digest email. Digest appears once the daily digest is on.
  3. Choose when the reminder arrives, from At time of event to 1 week before. All-day events offer On the start date and one or more days before. A reminder counting from the end offers On the end date.
  4. To add another reminder, choose Add notification. An event can have up to five.

You can also ask the When agent to set the same schedule, for example “push me 5 days before.”

Reminder times count back from the start of the event. To count back from the end, choose Before it ends… at the bottom of the timing menu.

To stop reminders for an event, remove everything from Notify.

If delivery is not set up

A note in Notify tells you when Push is not set up, Email delivery is paused, or the daily digest is off. Choose Set up or Review in the note to open Settings → Notifications, or Turn on to turn on the daily digest.

Push and Email are separate. When does not send an email in place of a Push reminder that could not be delivered.

Change the default reminders

New events start with the reminders set for their type. Change those under Default reminders in Settings → Notifications, or in Settings → Event types. Events you have already created keep their own reminders.

Also see
A reminder did not arriveNotificationsCreate and edit an event
PreviousMark a date range with a periodNextInbox
On this page
  1. If delivery is not set up
  2. Change the default reminders
When

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